Shelby Hintze, a television producer for NBC-affiliate KSL’s “The Browser” and “Sunday Edition,” called on nonprofits to engage those they serve in leadership, including paid positions. Hintze is a powerful, successful leader at KSL, but she acknowledges her vulnerabilities as a person with a form of muscular dystrophy. She notes that organizations sometimes miss the obvious because they fail to adequately engage those they serve.